eLearning Module
Financial Aid Training: Handling Special Circumstances Appeals
A self-paced eLearning module helping financial aid counselors balance empathy and compliance in high-stakes appeal situations.
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Instructional Designer & Content Writer
I design learning experiences that stick and write content that actually gets read.
Based on the internet. Grounded in empathy, clarity, and human-centered design. Currently open to freelance projects.
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About
I didn't plan on instructional design I stumbled into it. Years working with a Youth Employment Program taught me lesson planning, classroom management, and the patience for problem-solving before I ever knew those were ID skills. (If you can survive a room full of teenagers, you can handle most things.)
Service trips to Tijuana, New York, and Chicago deepened how I listen, adapt, and meet people where they are. That perspective carries into everything I do.
Most of my work involves translating complicated policies into understandable steps and connecting people to what they need I was designing learning experiences before I knew what to call it.
When I found instructional design, it gave language to instincts I'd always had. My approach is human-centered and performance-driven. I design for real people in real situations with empathy, clarity, and purpose.
Selected Work
A selection of instructional design and content projects. Each one built around a real need, a real learner, and a real outcome.
eLearning Module
A self-paced eLearning module helping financial aid counselors balance empathy and compliance in high-stakes appeal situations.
View Case Study →Instructional Design Document
A comprehensive IDD addressing a real performance gap counselors who knew policy but struggled to apply it under pressure.
View Case Study →Learner Persona & Learning Plan
A collaborative project building a realistic adult learner persona and a tailored blended learning plan that balanced flexibility with real-world constraints.
View Case Study →Project Charter
A full project charter covering objectives, scope, timeline, budget, stakeholders, risks, and evaluation for a case-based training program.
View Case Study →Performance Analysis
An investigative needs assessment identifying root causes of collaboration issues between two offices and recommending solutions beyond training alone.
View Case Study →Resume
Work Experience
2023 Present
Freelance Instructional Designer
Self-employed
Designing and developing learning experiences for organizations. Full process: needs analysis, design, development, and evaluation.
2021 2023
Content Writer
Company Name City, State
Wrote content for training materials, websites, and communications. Improved clarity and engagement across all channels.
2019 2021
Training Coordinator
Organization Name City, State
Coordinated training programs and developed supporting materials for staff onboarding and professional development.
Education
2022 Present
M.S. Instructional Design
Your University
Focus on human-centered design, eLearning development, and performance improvement.
2015 2019
B.A. Your Degree
Your University
Relevant coursework, honors, or activities here.
Contact
Have a project in mind? Want to collaborate? I'd love to hear about it. I'm currently open to freelance instructional design and content projects. I usually reply within 24 hours.